Privacy Policy

Last Updated: July 15, 2025

At Auxano Forever, your privacy matters to us. We are committed to protecting the personal information you share with us and being transparent about how we use it. This Privacy Policy outlines how we collect, use, share, and store your personal information when you interact with our website, products, or services.

AUXANO FOREVER PRIVACY PRINCIPLES

  1. Trust First – We honour the trust you place in us when sharing your data.

  2. Transparency – We communicate how we collect, use, and share your data.

  3. Security – We implement appropriate measures to protect your data.

  4. Empowerment – You are in control of your data, and we honour your rights and preferences.

SCOPE

This Privacy Policy applies to www.auxanoforever.com and all associated services, online platforms, and communication methods, including email, social media, and offline activities such as community events or pop-ups (collectively, the “Platform”).

By using our Platform, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, and shipping/billing address.

  • Purchase Details: Products bought, payment methods (processed via secure third-party payment gateways), order history.

  • Account Information: Username, password, preferences.

  • Communications: Emails, messages, customer service interactions.

  • Device & Usage Info: IP address, browser type, device info, pages visited, cookies.

  • Voluntary Info: Reviews, testimonials, survey responses, or social media content.

We do not knowingly collect information from children under the age of 13. If we learn that a child has provided us with personal information, we will delete it promptly.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Fulfil and ship orders

  • Provide customer service

  • Improve our products and services

  • Send you marketing and promotional content (you may opt out)

  • Personalise your experience

  • Comply with legal obligations

  • Monitor website traffic and analyse trends

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your data with third parties in the following limited circumstances:

  • Service Providers: Companies that help us operate our website, process payments, ship products, or analyse data.

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In the event of a sale, merger, or transfer of business assets.

YOUR PRIVACY CHOICES

You have the right to:

  • Access or update your data

  • Request deletion of your data

  • Opt out of marketing communications

  • Manage cookie preferences via browser settings

  • To make requests, please contact us via the email below.

    SECURITY

We take appropriate technical and organisational measures to safeguard your data against loss, misuse, and unauthorised access. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your experience and gather analytics. You can adjust your cookie settings in your browser.

THIRD-PARTY LINKS

Our site may contain links to external websites or platforms (e.g., Etsy, Instagram). We are not responsible for the privacy practices of those sites.

CONSUMER HEALTH DATA (If Applicable)

If you provide information that may be considered "consumer health data" under U.S. law (e.g., skin or allergy concerns), we only collect and use it with your consent to improve product recommendations or services. We do not sell or share such data.

INTERNATIONAL USERS

If you are accessing our services from outside the U.S., you acknowledge that your data may be processed in the United States and other jurisdictions.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page. Significant changes will be communicated via email or posted on our homepage.

CONTACT US For questions, requests, or concerns regarding your personal information, please contact:

Auxano Forever
Email: hello@auxanoforever.com
Website: www.auxanoforever.com